Terms of Service
Last updated: 2026-08-02
These Terms of Service govern your use of LabChure, operated by LabGL Inc.. By creating an account or using the service you agree to these terms and to our Privacy Policy.
1. Agreement and eligibility
These terms are a binding agreement between you and LabGL Inc. ("LabChure", "we", "us"). If you use LabChure on behalf of a company or other organization, you represent that you are authorized to bind it, and "you" includes that organization.
You must be at least 14 years old (or older where your local law requires) and capable of entering into a contract. If you do not agree to these terms, do not use the service.
2. Definitions
In these terms:
- "Service" — the LabChure web application, APIs, and related services we operate.
- "Workspace" — the account space in which your projects, files, and brochures live.
- "Source Materials" — files and other content you upload (PDF, Office documents, images, and similar).
- "Brochure" — the web-based output the Service generates from your Source Materials.
- "Published Brochure" — a Brochure you have chosen to publish at a public URL (on labchure.site or your own domain).
- "AI Output" — text and other content generated by AI models from your Source Materials and instructions.
- "Plan" — a free or paid subscription tier, or a one-time lifetime deal (LTD), with the features and limits shown on our pricing page at the time of purchase.
3. Accounts and security
You must provide accurate registration information and keep it current. You are responsible for safeguarding your credentials and for all activity under your account. Notify us promptly at the contact address in section 20 if you suspect unauthorized use.
You may sign in with an email address and password or with Google. An account is personal to you (or your organization) and may not be sold or transferred without our consent.
4. The service and plans
LabChure analyzes your Source Materials and generates web-based Brochures grounded in them, with tools for evidence review, editing, publishing, and viewing statistics. Features vary by Plan.
Plan limits — such as the number of brochure generations, published brochures, AI edits, and custom domain availability — are shown on our pricing page and enforced in the Service. When you reach a limit, the related action is blocked until you upgrade or the limit resets.
On the free plan, Published Brochures include a small "Made with LabChure" attribution.
We may set reasonable technical limits (such as file size and rate limits) to protect the Service, and we may modify features as described in section 12.
5. Fees, billing, and refunds
Paid Plans and lifetime deals are sold and billed by Polar, who acts as merchant of record: your purchase contract for payment processing is with Polar, which handles payment, applicable taxes (such as VAT or sales tax), invoices, and refunds under its own terms. Prices are shown before purchase.
Subscriptions renew automatically at the end of each billing period until cancelled. You can cancel at any time via the billing page (customer portal); cancellation takes effect at the end of the current period, and already-paid amounts for that period are not refunded except as described below.
Refunds are handled according to Polar's refund policy and applicable consumer protection law. Where the law of your country grants you a mandatory withdrawal or refund right (for example, for consumers in the EU or UK), that right prevails. To request a refund, contact us or Polar.
A lifetime deal (LTD) is a one-time purchase that grants access to the stated features for as long as we operate the Service — it is tied to the life of the Service, not of the purchaser, and is subject to section 12 (changes and discontinuation).
We may change prices for the future with prior notice; changes do not affect an already-paid period, and LTD purchases are not subject to recurring price changes.
6. Your content
You retain all ownership rights in your Source Materials and in the Brochures generated from them. We claim no ownership of your content.
You grant us a limited, worldwide, non-exclusive license to host, store, reproduce, process (including transmitting relevant parts to the AI providers listed in the Privacy Policy), display, and — at your direction — publish and serve your content, solely to operate and provide the Service to you. This license ends when the content is deleted, except for copies we must keep to meet legal obligations.
We do not use your content to train AI models, and we do not use one customer's content to generate output for another customer.
You represent that you have all rights needed to upload and use your content, including any personal data or third-party material it contains, and that your content and its use do not violate law or third-party rights.
7. AI output and your responsibility
The Service uses AI to draft content from your Source Materials. AI Output can contain errors, omissions, or statements that do not accurately reflect your materials, even with the evidence-grounding and review tools we provide. Those tools assist your review; they do not replace it.
You must review AI Output before publishing or otherwise relying on it. You are solely responsible for the content of your Published Brochures — including their factual accuracy and their compliance with laws applicable to you, such as advertising and labeling rules, industry-specific rules (for example, medical or pharmaceutical advertising), and intellectual property law.
The Service and its output do not constitute legal, medical, financial, or other professional advice.
8. Publishing and custom domains
Publishing a Brochure makes it publicly accessible to anyone who has its URL. Publication happens only at your direction. If you want a Published Brochure taken down, contact us at the address in section 20 and we will remove it; note that copies may persist briefly in CDN or browser caches after removal.
Custom domains require a Plan that includes the feature. You must own or control the domain you connect and are responsible for its DNS configuration and its compliance with these terms.
We may remove or disable access to a Published Brochure that we reasonably believe violates section 9, the law, or third-party rights, where practicable with notice to you.
9. Acceptable use
You must not use the Service to:
- upload or publish content that is illegal, or that infringes intellectual property, privacy, or other rights of any person;
- publish content that is deceptive or fraudulent, including impersonating another person or organization or fabricating endorsements, certifications, or reviews;
- make regulated claims (for example, medical or pharmaceutical advertising) without the approvals or substantiation required by applicable law;
- upload malware or other harmful code, or attempt to probe, disrupt, overload, or gain unauthorized access to the Service or its infrastructure;
- circumvent Plan limits, rate limits, or security measures, or access the Service by automated means except as we permit;
- resell, sublicense, or provide the Service to third parties as a service bureau without our written consent;
- process personal data of others in violation of applicable data protection law.
10. Our intellectual property and feedback
The Service — including its software, design, templates, and branding — is owned by us or our licensors and protected by intellectual property law. We grant you a limited, non-exclusive, non-transferable right to use it in accordance with these terms. No rights are granted except as expressly stated.
If you send us feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them without obligation to you.
11. Third-party services
The Service relies on third-party services — including Google sign-in, Polar payments, and the AI and infrastructure providers listed in our Privacy Policy. Your use of those services may be subject to their own terms, and we are not responsible for third-party services we do not control.
12. Changes to the service; discontinuation
We continuously develop the Service and may add, change, or remove features. We will not materially degrade the core functionality of your paid Plan during a period you have already paid for.
If we discontinue the Service entirely, or make a change that materially reduces the core functionality of your Plan (including lifetime deals), we will give at least 30 days' prior notice on our website, so you can retrieve your content (by contacting us if needed). For paid subscriptions, amounts prepaid for the period after discontinuation will be refunded through Polar.
13. Suspension and termination
You may stop using the Service at any time and may request deletion of your account by contacting support@labchure.com (see the Privacy Policy for what happens to your data).
We may suspend or terminate your access if you materially breach these terms, if required by law, or to protect the Service or its users — with prior notice and an opportunity to remedy where practicable, and effective immediately in serious cases (such as illegal content or attacks on the Service).
Upon termination, your right to use the Service ends and your Published Brochures are taken offline. Sections that by their nature should survive (including 6 [as to accrued rights], 7, and 14–19) survive termination.
14. Disclaimers
The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that AI Output will be accurate or complete.
Nothing in these terms limits warranties or rights that applicable law does not allow to be limited.
15. Limitation of liability
To the maximum extent permitted by law: we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill; and our total aggregate liability arising out of or relating to the Service is limited to the amount you paid us (through our merchant of record) in the 12 months before the event giving rise to the claim.
These limitations do not apply to damages caused by our willful misconduct or gross negligence, or to any liability that cannot be limited under applicable law. If you are a consumer, nothing in this section deprives you of mandatory statutory rights in your country of residence.
16. Indemnification
If you use the Service for business purposes, you will defend and indemnify us against third-party claims, and resulting damages and reasonable costs, arising from your content (including Published Brochures) or your breach of these terms — except to the extent caused by our own breach or fault.
17. Governing law and disputes
These terms are governed by the laws of the Republic of Korea, excluding its conflict-of-law rules. Disputes that cannot be resolved amicably shall be submitted to the Seoul Central District Court as the court of first instance.
If you are a consumer, this choice of law and forum does not deprive you of the protection of mandatory consumer protection rules, or of access to competent courts, of the country where you habitually reside.
18. Changes to these terms
We may update these terms and will post the revised version on this page with a new effective date. For changes that are material and unfavorable to you, we will give prominent notice on our website at least 30 days before they take effect. If you continue using the Service after the effective date, the revised terms apply; if you do not agree, stop using the Service and, if applicable, cancel your Plan.
This version is effective as of August 2, 2026 and replaces the version dated July 19, 2026.
19. Miscellaneous
These terms are provided in English and Korean. For users residing in the Republic of Korea the Korean version governs; otherwise the English version governs.
These terms and the Privacy Policy are the entire agreement between you and us regarding the Service. If a provision is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets with notice to you.
We may send notices by posting on our website or within the Service, or by email to the address registered on your account — so please keep it current and reachable. Service email (account verification, password reset) is sent to that address and cannot be turned off, because it is how you recover access. You can contact us at support@labchure.com.
20. Business information
Service provider details (as required by Korean law):
- Company: LabGL Inc. (주식회사 랩지엘)
- Representative: Chanhyoung Lee
- Business registration number: 374-86-02316
- Address: B-301, 40 Geumto-ro 80beon-gil, Sujeong-gu, Seongnam-si, Gyeonggi-do, Republic of Korea
- Contact: support@labchure.com